Returns Policy

Returns

Any claims for returns must be made within 30 days of your item being received. 

Items to be returned must be unused and in the original condition/packaging as you've received it. 

Returns are not accepted for change of mind.

Exchanges

If you have received an item which is faulty we will replace it for you. If a replacement is out of stock a refund will be provided.

For any claims for returns or exchanges please send an email to needleandthread12@outlook.com

Once we have received your returned item we will notify you.  Please note that bank processing times for refunds is generally 3-5 business days from when we process your refund.